Frequently Asked Questions
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By using unroasted cacao and raw ingredients (where possible!), we preserve the enzymes and natural antioxidants, while enhancing rich, complex flavours.
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We use the least number of ingredients we can whilst maintaining the great taste.
We try to do simple and tasty really well.
We hand make our chocolate bars in our home kitchen, using premium quality ingredients sourced from ethical and, where possible, small family-run businesses who share our commitment to sustainability and ethical practices. You can read all about them on our dedicated ingredients page.
We’re also one of very few artisanal vegan chocolate makers who use maple (rather than sugar) to sweeten our products.
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Absolutely! No need for it.
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Our chocolate is free from common allergens such as dairy and gluten. We only use nuts in the bars that note this in the ingredients. Our home is completely vegan.
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We use all organic ingredients, but we’ve yet to go through the certification process to enable us to label our products as ‘organic’.
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Ideally, store the bars in a cool dry place. During the warmer months, the chocolate may soften, so you may wish to keep it in the fridge.
It has a best before of 6 months, but under ideal conditions, can last 12-18 months.
Ordering and deliveries
All our products are wrapped in foil and cardboard, then packed and shipped in a large letter cardboard box – all of which you can recycle.
Once you place an order, we aim to dispatch it within 2-3 days (just let us know if you need it sooner!) via Royal Mail 48-hour tracked delivery.
Please note, we currently do not ship international orders.
Want to stock our product?
We’re always open to new opportunities. If you’d like to stock our products, we’d love to hear from you. Ping us an email at hello@earthlybites.co.uk